Returns & Exchanges
At Mall Of Toys, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day window for returns and exchanges. Please ensure all items are unworn, unwashed, and still have their original tags attached to qualify for a full refund.
Initiate Your Request
Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
Pack Your Items
Securely place the apparel in its original packaging along with the packing slip and the Return Authorization number written clearly on the outside.
Ship the Package
Attach the prepaid shipping label provided in your email and drop the package off at any authorized courier location or post office.
Receive Your Refund
Once our quality control team inspects the returned garments, we will process your refund or exchange within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing